Welcome

Welcome to the American Express® Corporate Card programme and to MyPA. This unique website provides you with a wealth of information and helpful assistance in your role of Programme Administrator within your Company. In fact, we'd like you to think of this website as your very own Personal Assistant.

As Programme Administrator, you play a vital role in the day-to-day operation of your Company's Corporate Card programme. You are the central point of contact for programme management, and play a valuable role in assisting your colleagues when they require information and direction regarding their American Express Corporate Card.

MyPA has been specifically designed for you as a comprehensive resource, providing you with all the information and answers you will need for smooth programme management.

With MyPA as your own Personal Assistant, you can rest assured that the programme administration of your Account will be efficient and effective.

So take a look around, and on behalf of American Express, we would like to thank you for the valuable role you play in your American Express Corporate Card programme.

Overview of your Corporate Card programme

The American Express Corporate Card programme is designed to provide a comprehensive suite of financial business solutions for companies like yours to do business in Singapore and around the world. The programme offers significant benefits including increased visibility and control, as well as savings and benefits for your employees.

Not only can the American Express Corporate Card programme add value and deliver substantial savings to your Company, it can effectively streamline your day-to-day business expense management processes and procedures. This helps you to reduce costs while increasing visibility and control.

Specifically designed to help manage your Company's travel, entertainment and general business expenses, your American Express Corporate Card programme also offers a range of benefits, savings and discounts that recognise and reward your Company and your employees.

Visit Cardmember Benefits and Company Benefits for a summary of the great value the American Express Corporate Card programme can deliver to your Company.

Your Account configuration

The American Express Corporate Card programme offers a variety of configurations to meet your Company's needs. Your Company's unique configuration was established when you first set up your Account. This section explains the various aspects of Account Configuration.

Roles and responsibilities
You are required to nominate contacts from your Company to be the liaison points with American Express and to fulfil tasks required to manage your Company's Account. These contacts were established when your American Express Corporate Card application form was completed. The roles of these contacts are outlined below.

1. Authorised Signatory
The Authorised Signatory is able to make decisions on behalf of your Company and approve changes to your Account. These changes may include adding Cardmembers or changing your Company contacts. This authorisation is required to maintain the security and privacy of your Corporate Card Account. This role is typically filled by someone in your Company who:

  • Has ownership over the American Express Corporate Card programme
  • Has the authority to approve decisions on behalf of the Company
  • May have made the decision to implement the American Express Corporate Card programme
  • Usually has the title of Financial Controller, Chief Financial Officer, Managing Director, Partner,
    Accounts Payable Manager or General Manager.

The Authorised Signatory may also be referred to as the Decision Maker.

2. Programme Administrator
As the Programme Administrator, your role is to manage the day-to-day running of your Company's Corporate Card Account, including:

  • Checking and submitting new Card applications
  • Transferring or cancelling Cards
  • Reconciliation and payment of statements if centrally managed
  • Programme maintenance including Cardmember changes and reporting.

Card types
The American Express Corporate Card offers two levels of Card membership to cater for your Company's unique travel, entertainment and business expense needs, including:

  • American Express Corporate Card
  • American Express Corporate Gold Card

American Express Corporate Card

Click here for a full list of benefits.

Click here for Cardmember application forms.

American Express Corporate Gold Card

American Express Corporate Gold Card
The Corporate Gold Card offers additional benefits and services for Cardmembers including more prestige. It is typically provided to senior members of a company in recognition of their additional requirements and position within your organisation.

In addition to the Corporate Card benefits, American Express Corporate Gold Cardmembers receive additional benefits, which are outlined here in the Gold Cardmember Online Welcome Pack.

Click here for Cardmember application forms.

Card fees
Annual Cardmember fees are applied on a sliding scale according to the number of Cardmembers in your Company. This means that you may be able to achieve cost savings by adding Cards to your Account.

The annual Card fees* for the American Express Corporate Card are:

  • Corporate Card - S$120
  • Corporate Gold Card - S$155

* Please refer to your global agreement for details, when applicable.


Card liability types
American Express offers two types of Corporate Card liability, allowing your Company to control the level of risk exposure when opening a Corporate Card Account. The two levels are:

The type of liability set up on your Account will determine who is responsible for charges on the American Express Corporate Card. Please refer to the Corporate Agreement and/or the Cardmember Agreement for the liability type for which your Company has signed.

Further information on each option is outlined below.

Combined Liability
Under Combined Liability, the Company and each Cardmember shall be jointly and severally liable for all Charges incurred by the Cardmember; provided, however, that the Company shall not be liable for Charges:

  • incurred by the Cardmember that are personal in nature and which did not accrue a benefit to the Company for legitimate business purposes or
  • for which the Company has reimbursed the Cardmember

Combined Liability offers a means to protect the Company against individual Cardmember misuse of the Corporate Card for specified types of charges.

For further information about this option, click here for the Combined Liability - Account Agreement and Set-up form.

Corporate Liability
Under Corporate Liability, the Company shall be fully liable to American Express for all Charges incurred on such American Express Accounts. For further information about this option, click here for the Corporate Liability - Account Agreement and Set-up form.

Billing and payments
American Express offers both individual and central billing and payment options that can be customised to suit your specific Corporate Card Account. The options are:

Individually billed, centrally paid
This option lists each transaction on a Cardmember basis. Each Cardmember receives an individual monthly billing statement that identifies all charges. Once Cardmembers have submitted their expenses, your Company has a choice of paying by cheque, interbank giro, or electronic remittance. Cheque and electronic remittance payments need to be accompanied by a remittance advice including backup information on how to allocate the funds.

Managing billing and payment in this manner has benefits for your Company, including:

  • Improves cash flow
  • Retains control over payment
  • Encourages accurate documentation of expenses
  • Reduces the number of reimbursement cheques written.

Individually billed, individually paid
With this option, each Cardmember receives a monthly billing statement from American Express. The Cardmember is responsible for submitting expense reports for reimbursement and remitting payment back to American Express.

The benefits of this approach include:

  • Encourages timely submission of expense reports, as the Cardmember is responsible for reconciliation and payment
  • Encourages accurate documentation of expenses
  • Reduces corporate administrative workload and cost since employees reconcile and pay monthly bills
  • Allows Cardmembers to put personal expenditure on their Card if this is permitted under company policy.

Centrally billed, centrally paid
Central billing combines all Cardmember statements into one group that is sent to a central contact. Your Company remits payment for all charges on all Card Accounts.

The benefits offered by the centrally billed, centrally paid option include:

  • Allows a single cheque payment, a single electronic transfer transaction, or a single direct debit
  • Improves cash flow
  • Increases Cardmember convenience.

Online Statements
Monthly statements are delivered online only for individually billed accounts. An email will be sent each month informing Cardmembers that their statements are ready to view. Cardmembers may select Online Statements by logging in or registering at Manage Your Card Account and login to your account.

Limits and controls
Your Corporate Card Account may be approved in a number of ways:

  • On the basis of a relationship limit. This is a combined expenditure limit, where a maximum limit is set for all Cardmembers. This limit cannot be exceeded either individually or collectively. The relationship limit applied to your Account may be a revolving limit that enables your Company to incur charges up to the limit stated. Should your charges reach the limit at any time, you will be required to make a payment before further charges can be made.
  • On the basis of a monthly limit where the available funds are refreshed at the beginning of each new statement cycle. If your charges reach the limit, no further charges can be placed on the Cards until the new statement cycle begins.
  • On the basis of a global limit. This is a spend limit or control that you can apply at any level of your hierarchy. This enables you to set different controls based on your Company's internal policies and procedures. This includes the opportunity to apply individual spend limits to each Cardmember so you can control either their monthly spend or limit the size of each transaction.

Please click here to apply limits and controls.

Account hierarchy
Corporate Card hierarchy is the name given to the structure or operational framework of the Corporate Card Account. The hierarchy always includes two elements:

  • Corporate IDs (CID) or Control Accounts
  • Card Account numbers and Business Travel Account numbers.

Account hierarchy structure
Your Account hierarchy is set up relative to your Company's internal structure and Management Information (MI) reporting needs.

The hierarchy may represent a simple or a complex Account structure. There are three hierarchy categories in the Corporate Expense Management programme allowing up to 6 levels of hierarchy:

  • Master Control Account number (MCA) - this is your Company's own unique identifier
  • Basic Control Account number (BCA) - each individual Corporate Card sits within the basic control number
  • Intermediate Control Account number (ICA) - this added level would be included for divisional MI reporting needs.

Basic hierarchy – two levels

Basic hierarchy – two levels

Complex hierarchy – three or more levels (up to 6 levels)

Complex hierarchy – three or more levels

Click here to return to the Account Configuration menu.

Implementation process
If you have recently joined the American Express Corporate Card programme, the information below provides you with details on the implementation process of your Account.

Basic implementation process

Basic implementation process

If you are simply adding Cards to an existing Account, then the process begins with American Express processing the individual Cardmember applications.

Approval with a limit
Based on the assessment of your Company, you may be approved for a Corporate Card Account with a limit placed on your Account Click here for more information.

Click here to return to the Account Configuration menu.

ACE and Chubb are now one

ACE Limited has acquired Chubb Corporation, creating a global insurance leader operating under the renowned Chubb name. ACE Insurance Limited is now a Chubb Company. Shortly after the completion of legal entity integration in Singapore, ACE Insurance Limited will be known as Chubb Insurance Singapore Limited. It is anticipated that the change of the Company's name will be on or about 1 May 2016 but the date remains subject to regulatory approval. For updates on the name change date and our current address, please refer to www.chubb.com/sg. The validity of the ACE's policies issued to you will not be affected by the name change.